Student Grievance Policy
It is the intent of Weimar Institute to provide a thorough review of all student complaints regarding any aspect of a program, facility, or other service provided by Weimar Institute. Students are expected to initially pursue an informal process in resolving complaints. However, if a complaint remains unresolved, a formal process is available for resolution of the issue. If a staff member has a personal connection to the student involved in the issue, that staff member shall be excluded from the discipline process.
Informal Grievance Procedure
Informal means of resolving complaints are supported as the first step in addressing concerns. Students are encouraged to communicate their concerns openly with faculty members and the Director of Student Services.
It is recommended that informal grievances be discussed and resolved privately between the persons involved. If the parties are unable to arrive at an agreeable solution, both parties should use a mutually acceptable person to arbitrate further discussions. If this process fails to resolve the matter, students may appeal for resolution through the Formal Grievance Procedure.
Formal Grievance Procedure
The formal grievance procedure provides a structured framework of documentation where unresolved conflicts may be addressed. Faculty and staff members shall use extreme care to safeguard student complaints of a personal or sensitive nature.
Any student with an unresolved grievance shall follow the appropriate process described below:
1. STUDENT LIFE: Initially, complaints involving the residence halls should be made informally to the residence hall deans. Unresolved issues regarding student life or non academic issues may then be submitted in writing to the Student Discipline Committee. The Student Discipline Committee will return a written response to all grievances within ten (10) days of receiving a written complaint. If the decision of the Student Discipline Committee goes against the student’s desires, they may appeal to the Vice President of Academic Affairs.
2. NON-ACADEMIC DISCIPLINE: Students may appeal imposed non-academic discipline in writing to the Dean’s Council within ten (10) days of disciplinary action. Disciplinary action will be stayed until the Dean’s Council has had sufficient time to review the incident. The Dean’s Council will return a written review of findings within ten (10) days of receiving a written complaint. The recommendations of the Dean’s Council shall be followed without further delay.
3. ACADEMIC POLICIES OR PROCEDURES: Any student with concerns about an academic policy or procedure should first discuss his or her concern informally with the Registrar. If the matter cannot be resolved at this level a written grievance shall be submitted to the Academic Standards Committee (ASC) within ten (10) days. The ASC shall respond in writing within ten (10) days of receiving a complaint. The Registrar shall ensure the recommendations of the ASC are carried out within thirty (30) days of receipt. A copy of the action shall be forwarded to the Vice-President of Academic Affairs.
4. ACADEMIC GRIEVANCES: Any Student with concerns related to academic grading, instruction, faculty relations, and academic progression should first discuss his or her concerns with the involved faculty member. If the student is unable to resolve the issue at this level, the student may submit a written appeal to the Vice President of Academic Affairs. Resolution of a student complaint will be sought with the VP of Academic Affairs arbiter. VP of Academic Affairs shall return a written resolution of the incident to the student within ten (10) days.
A student or any member of the public may file a complaint about this institution with the Bureau for Private Postsecondary Education by calling toll free: (888) 370-7589, or by completing a complaint form, which can be obtained on the bureau’s Internet Web site www.bppe.ca.gov and faxed to (916) 263-1987.
Retention of Records
The Registrar will retain a copy of all documents related to any grievance for no less than ten (10) years. The Registrar will forward a copy of these documents to the Vice-President of Academic Affairs within two days of receipt.